ECOver FAQ

-Where can ECOVER be used?
ECOVER is a versatile decorative veneer that has many uses and can be used in many areas. Here are just some examples of where ECOVER can be applied to. –Residential: walls, furniture, kitchens, closets, cabinets, doors, and ceilings -Limited weight areas: boats, airplanes, cars, and elevators -Commercial: hotels, restaurants, gyms and building facades and walls  
-What is ECOVER made of?
It is made of clays, natural components and polymers.
– Do you sell the adhesive? Which one do you suggest?
No, we don’t. ECOVER can be installed using basic tile installation tools and is generally adhered with a latex-modified thin-set.
 -How can ECOVER be cut?
ECOVER can be cut with any diamond bladed tool or with tin snips (shears).
– Does ECOVER work for exterior uses?
Yes, it does. ECOVER is fire-retardant, water-resistant and the color doesn’t fade. Its use is very versatile. See the application pictures of facades in this link: ECOver facades
– What are the advantages of ECOVER vs a regular tile?
As one of the best characteristics is lightweight The transport is cheaper. Less waste. Less setting materials. It doesn’t break as easily as other materials Ecological and recyclable. It has many natural textures.
– Is ECOVER fire rated?
Yes, it is. Due to its natural composition.
– Must seal ECOVER after the installation?
Ecover is pre-sealed after production. You can add additional protection against moisture and/or oil agents.
– Does ECOVER need maintenance?
There is no need for special maintenance or care, just regular cleaning with water or a mild soap depending on the area installed or if any external elements have affected the surface.
– Do you offer free samples?
Yes, please contact us for samples. Or go tho this link: order samples online
– How do I place an order?
Contact us by phone or email to process your order and confirm availability.
-Do you offer delivery?
We can arrange delivery at a regular commercial transport cost.
-How much does shipping cost?
It will depend on the order, the address and the tariffs of the different commercial transports we use to work with.
– How long does it take to receive an order?
If the material is in stock, we can deliver immediately, usually will be delivered in the next 24 to 72 hours depending on transport availability
-Can ECOVER be painted?
Absolutely yes. We recommend using a waterproofing paint for exterior uses.
– Can I install ECOVER myself or do I need a contractor/handyman?
You can do it by yourself due to its properties, lightweight, easy to cut and install, but if you want a professional finish, we recommend a contractor.
-Is ECOVER waterproof?
Yes, it is.
– How can I do corners?
For outdoors, don’t completely joint the two pieces at the corner, Both pieces of product leave out of 2-3 mm from the corner. Then use the grout bag to do the grouting on the corner edge. When the grout starts solidifying, use a round steel bar to caulk. If the grout overflow outside of the material, use a scraper to wipe off the excess grout when the grout is half dry. You can use a silicone adhesive gun to do the grouting.
45-degree corners
Use the homogeneous and flat pieces. Using a small grinder to make a 45 chamfer on the back. When installing it into the wall, paste it with 100% coverage. Press the corner with hand, if there is a gap or groove, use the same color grout to fill in. If the corner is not flat, level and coarse.
Do you offer more texture and sizes of options? What is the delivery lead time for special projects?
Yes, we do, we can offer several models and sizes options, based on your designs and ideas. The approximately lead time will be between 2 to 4 months
Do you ship to other countries?
Yes, we can ship anywhere.
Do you install ECOVER?
No, we just provide/supply the material. However, we can suggest which material to choose, based on your needs, and recommend a certified professional.
What are your return and exchange policy?
Will accepts returns, subject that the material is in the original packing, in the same good conditions it was delivered, no more than 30 days from invoice. There will be a charge of 20% for restocking fee.
What types of payment do you accept?                               
We accept cash, check, wire transfer and major credit cards (certain limitations apply).   Can’t find the answer you’re looking for? CONTACT US