{"id":4607,"date":"2020-03-04T11:55:23","date_gmt":"2020-03-04T16:55:23","guid":{"rendered":"http:\/\/stonetek.us\/?page_id=4607"},"modified":"2024-01-11T14:03:46","modified_gmt":"2024-01-11T19:03:46","slug":"natural-stone-panels-faq","status":"publish","type":"page","link":"https:\/\/stonetek.us\/index.php\/natural-stone-panels-faq\/","title":{"rendered":"Natural Stone Panels FAQ"},"content":{"rendered":"\t\t
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-Where can STONETEK Natural Stone panels<\/a> be used?<\/em><\/strong><\/h5>\r\nThey can be used in:\r\n
Residential or commercial areas.<\/strong><\/h5>\r\nRestaurants,<\/a>\r\nBars,\r\nBoutiques,\r\nOffices<\/a>,\r\nBathrooms,\r\nShowers,\r\nKitchens,<\/a>\r\nLiving rooms\r\nLandscaping,<\/a>\r\nPool and spa surround.\r\n
Indoors and Outdoors.<\/strong><\/h5>\r\nFireplaces,<\/a>\r\nFacades,<\/a>\r\nAccent Walls,<\/a>\r\nPool Decks,<\/a>\r\nBacksplashes,<\/a>\r\nOutdoor Kitchens,<\/a>\r\nAnd much more…\r\n
-What are your products made of?<\/em><\/strong><\/h5>\r\nThey are made of 100% real stone of the best quality.\r\n
– Do you sell the adhesive? Which one do you suggest?<\/em><\/strong><\/h5>\r\nNo, we don\u2019t.\r\n\r\nWe suggest consulting with the major brands in the market, Laticrete, Mapei, Customs, Proflex, etc and follow the factories’ suggestions and instructions according to the area and conditions to be installed and the weight of each product.\r\n
– Are your products for Exterior or Interior use?<\/em><\/strong><\/h5>\r\nDue to the versatility and properties of stones, they can be used in exteriors and interiors as well. Some considerations may be applied depending on the porosity and finish of the stone, for example applying an impregnator to protect from water or other elements.\r\n
– Are your products fire-rated?<\/em><\/strong><\/h5>\r\nStones are inorganic and not flammable; they are fire-resistant\r\n
-Must I seal the stones after the installation?<\/em><\/strong><\/h5>\r\nIt is not necessary to seal all stones. It depends on the porosity and is installed.\r\n
– Do your products need maintenance?<\/em><\/strong><\/h5>\r\nThere is no need for special maintenance or care, just regular cleaning with water, water pressure or a mild soap depending on the area installed or if any external elements have affected the surface.\r\n
– Do you offer free samples?<\/em><\/strong><\/h5>\r\nYes, please contact us for samples.\r\n\r\nOr go to through this link:\u00a0 order samples online<\/a>\r\n
– How do I place an order?<\/em><\/strong><\/h5>\r\nContact us by phone or email to process your order and confirm availability.\r\n
-Do you offer delivery?<\/em><\/strong><\/h5>\r\nWe can arrange delivery at a regular commercial transport cost.\r\n
– How long does it take to receive an order?<\/em><\/strong><\/h5>\r\nIf the material is in stock, we can deliver immediately, usually will be delivered in the next 24 to 72 hours depending on transport availability.\r\n
– Do you offer natural stone corners?<\/em><\/strong><\/h5>\r\nWe offer corners for some most used materials.\r\n
– How can I build a corner?<\/em><\/strong><\/h5>\r\nYou can either miter the edges or just install a straight edge, which is normal and usual for stone products.\r\n
–<\/em><\/strong>Do you do custom stones<\/a> for special projects? What is the delivery lead time for special projects?<\/em><\/strong><\/h5>\r\nWe can supply many kinds of stone in different sizes, finish, and quantities. Let us know your needs and will customize your order or find the best alternative.\r\n
-Do you ship to other countries?<\/em><\/strong><\/h5>\r\nYes, we can ship anywhere\r\n
-Do you install products?<\/em><\/strong><\/h5>\r\nNo, we just provide\/supply the material. However, we can suggest which material to choose, based on your needs, and recommend a certified professional.\r\n
-What are your return and exchange policy?<\/em><\/strong><\/h5>\r\nwill accept returns, subject that the material is in the original packing, in the same good conditions it was delivered, no more than 30 days from invoice. There will be a charge of 20% for restocking fee\r\n
-What types of payment do you accept?<\/em><\/strong><\/h5>\r\nWe accept cash, check, wire transfer and major credit cards (certain limitations apply).\r\n\r\n \r\n\r\nCan\u2019t find the answer you\u2019re looking for?\r\n\r\nCONTACT US<\/a>\r\n\r\n \r\n\r\n\u00a0<\/em>\r\n\r\n\u00a0<\/em>\r\n\r\n\u00a0<\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

-Where can STONETEK Natural Stone panels be used? 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